Shipping Policy

The shipping company (courier) is selected by the receiving institution.  Upon transfer from the RRRC, animals become the responsibility of the shipper and any issues that arise during the shipping process are between the receiving institution and their chosen courier.  Should shipping delays occur, it is the responsibility of the receiving institution to work with the courier to ensure successful shipment.  The RRRC cannot be held responsible for loss of animals or health problems that occur once custody of the animals is assumed by the shipper.

If delays occur in shipping, the RRRC can work with the client and shipper to assist in determining an optimal solution.  This may include, but is not limited to, having the shipper identify a local source to maintain animals in a temperature controlled environment, checking animal health and supplementing food and water.  In cases where extended delay is inevitable, euthanasia may be required.  In these situations, the RRRC will determine accessibility of replacement animals, but additional costs to the client (or shipper) will be incurred.  Return of animals to the RRRC is not a viable option.

List of Courier Services